REFUND AND RETURN POLICY

Item Damaged

If you receive a damaged product, we will need to verify this information as soon as possible. 

An order is eligible for a full product price refund if the carrier tracking shows that the package was damaged in transit.

If tracking shows that the package was successfully delivered,  we will need proof of damage. Specifically, we will need to receive the images that clearly display the reported damage (including at least 1 image where we can clearly see the UPC on the product) as well as the images of the container that it arrived in with all its contents.

If our team receives clear proof that the delivered item(s) were damaged - we will be able to issue a full refund on the product.

Damage claims on orders for products must be reported within ten (10) days of receiving your product to be considered for a refund. All returns must have all original tags and be unworn. Return shipping cost is customer's responsibility. 

Please note that monogrammed, personalized, special-order items and items damaged through normal wear and tear are not eligible for return. 

No Longer Needed/Wanted

If for any reason you are not happy with your purchase, you may return the item(s) within ten (10) days of receiving the product. Merchandise must be unworn and undamaged with its original packaging. All returns must have all original tags and have original packing slip returned.   Return shipping cost is customer's responsibility. 

Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return.